1. Eligibility for Refunds

Refunds are issued under the following conditions:

• The product received is defective, damaged, or incorrect.
• The order is canceled before shipment.

2. Non-Refundable Items

Refunds are not applicable in the following cases:

• Products damaged due to misuse, improper handling, or accidental damage after delivery.
• Customized or special-order items.
• Calibration certificates.
• Items that do not meet the return eligibility criteria (see Return Policy).

3. Refund Process

Refunds are issued under the following conditions:

• Once your return request is approved and the product is received at our facility, we will initiate the refund.
• Refunds will be processed within 7-10 business days of receiving the returned item.
• The amount will be refunded to the original payment method (credit card, net banking, UPI, etc.).

4. Late or Missing Refunds

• If you haven’t received a refund within the specified timeframe, please check with your bank or payment provider first.
• If the issue persists, contact us at support@themeasuremart.com for further assistance.